These Terms and Conditions apply to orders placed through lkebrizo.com for 𝙇𝙠𝙚𝘽𝙧𝙞𝙯𝙤™ products.

𝙇𝙠𝙚𝘽𝙧𝙞𝙯𝙤™ is owned and operated by Guangzhou Huaipei Trading Co., Ltd. The company is the seller and business operator for orders placed through this website and is responsible for order fulfillment and customer service.

Before placing an order, please review these terms together with our Shipping Policy, Return & Refund Policy, Payment & Security, and Privacy Policy.

1. Purchasing Eligibility & Order Information

You must be legally eligible to complete the transaction and authorized to use the payment method you provide.

Please provide accurate and complete names, contact details, billing addresses, and shipping addresses. If incorrect or missing information affects payment verification or delivery, we will contact you to clarify the details and assist as appropriate.

You must not use another person’s identity, account, or payment information without authorization.

2. Product Descriptions & Selection

We offer bedroom lighting, dining room lighting, decorative wall sconces, and related products. The specific style, dimensions, materials, color, light source configuration, accessories, and features are those expressly listed on the relevant product page at the time of purchase.

Lifestyle images illustrate appearance and styling. They do not guarantee actual dimensions, lighting coverage, or installation compatibility. Furniture, decorative objects, bulbs, or other items shown in images are included only when expressly stated in the product description.

Appearance or design terms such as “walnut-tone” and “shell-inspired” do not necessarily indicate that a product contains the corresponding natural material.

These explanations do not relieve us of our responsibility to provide accurate product descriptions. If the item you receive differs materially from its description, please contact us for assistance.

3. Order Submission & Confirmation

After submitting an order, please review the checkout result, payment status, and order confirmation.

An order confirmation email records your purchase details; it does not mean the products have shipped. Please refer to your shipping notification and tracking information for shipment updates.

If an order is affected by unavailable inventory, delivery restrictions, unsuccessful payment verification, or an obvious product information error, we will contact you promptly. Any paid portion that cannot be fulfilled will be canceled and refunded to the original payment method.

We will not substitute a different product or increase the price of a paid order without your agreement.

4. Prices, Payments & Charges

Product prices and the checkout currency are those displayed at the time of purchase. Available payment methods are the options actually provided at checkout.

Applicable shipping charges, taxes, and discounts will be itemized at checkout. Please review the total amount due before paying.

Unless checkout expressly states that they are included, the recipient is responsible for import duties, import taxes, and related customs clearance charges imposed at the destination. Please refer to our Shipping Policy for details.

Currency conversion charges and other fees imposed by a card issuer are determined by the relevant bank or payment provider.

5. Order Changes & Cancellations

If you need to change a product, quantity, or shipping information, please contact customer support as soon as possible. Whether a change can be made depends on the order’s actual processing stage and must be confirmed by our support team.

You may request cancellation of an order that we verify has not yet shipped. Once cancellation is confirmed, we will refund the corresponding amount paid without charging an additional cancellation fee.

For orders already handed to the carrier, we cannot guarantee interception. If shipment cannot be stopped, you may request an eligible return under our Return & Refund Policy.

Submitting a cancellation or change request does not mean it has been completed. Our support team will confirm the outcome after reviewing the order.

6. Order Processing & Shipping

Under normal conditions, orders are processed and dispatched within 1–3 business days after payment confirmation, and standard transit is estimated at 5–15 business days after dispatch.

Orders ship from China. Please refer to our Shipping Policy for delivery coverage, charges, tracking, and other arrangements.

Estimated transit times are not guaranteed delivery dates. If we cannot ship within the promised timeframe, we will promptly notify you of the revised estimate and, as required, obtain your consent to the delay or cancel and refund the unshipped portion.

If a package is delayed, appears to be lost, or is marked as delivered but has not been received, we will help investigate. We will not automatically refuse assistance solely because the package has been handed to the carrier or tracking shows delivery.

7. Delivery Inspection & Product Issues

Please inspect the fixture, accessories, and packaging when it is safe to do so.

If you discover shipping damage, missing parts, an incorrect item, a product defect, or a material difference from the description, please provide your order number, a description of the issue, and any available photos or videos to help us review it.

Not having a complete unboxing video will not automatically result in your claim being rejected. We will consider other reasonable supporting information.

For confirmed issues for which we are responsible, we will provide an appropriate solution, such as replacement parts, a replacement product, a refund, or a return, without charging you additional resolution costs arising from the issue.

8. Returns & Refunds

Return request deadlines, product eligibility, return costs, return procedures, and refund processing timeframes are governed by the Return & Refund Policy applicable at the time of purchase.

Please confirm the return address and instructions before sending anything back. Do not use our business address as a return address unless customer support has specifically confirmed it.

Approved refunds will be issued to the original payment method. Our refund processing time is separate from the time your bank or payment provider needs to post the funds.

These terms do not automatically classify damage on arrival, product defects, incorrect items, or material differences from the description as preference-based returns.

9. Fixture Compatibility & Installation

Before purchasing, confirm that the listed rated voltage, frequency, light source connection or bulb base, dimensions, and installation requirements suit the intended location.

Unless expressly stated, a product should not be assumed to support dimming, remote control, smart controls, outdoor use, or use in damp locations.

Electrical wiring, ceiling mounting, wall mounting, and ceiling fan installation should be assessed and carried out by an appropriately qualified professional following the product instructions.

Issues caused by incompatible accessories, unauthorized modifications, or improper installation will be assessed according to their specific cause and applicable law. Such issues do not automatically exclude unrelated product defects or consumer rights.

10. Information Errors & Updates to These Terms

If we identify an error in product information, pricing, inventory, or other transaction details, we will correct it promptly.

For affected orders already submitted, we will discuss available options with you. We will not retroactively change confirmed transaction terms simply by editing website content.

Updated terms apply to subsequent transactions. Existing orders generally remain subject to the terms in effect at the time of purchase, unless otherwise required by law or separately agreed without reducing statutory consumer rights.

11. Consumer Rights & Dispute Resolution

These terms and related policies do not exclude or limit consumer rights that cannot legally be excluded by contract.

If you believe there is a problem with an order or its after-sales handling, please provide your order number and relevant details. We will review the matter and try to resolve it through communication.

Contacting customer support is not a prerequisite to raising a payment dispute with your payment provider, submitting a complaint to an appropriate authority, or pursuing other lawful remedies. These terms do not require you to waive complaint, appeal, or court rights protected by applicable law.

If a provision is found invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

12. Business Operator & Contact Information

Business Operator and Seller: Guangzhou Huaipei Trading Co., Ltd.
Brand and Website: 𝙇𝙠𝙚𝘽𝙧𝙞𝙯𝙤™ — lkebrizo.com
Customer Support Email: service@lkebrizo.com
Business Address: Room 201, No. 18 Shadong 7th Lane, Tianhe District, Guangzhou

Please visit our Contact Us page for additional contact details and customer service hours.