This Privacy Policy explains how personal information is collected, used, disclosed, and retained when you visit lkebrizo.com, shop for 𝙇𝙠𝙚𝘽𝙧𝙞𝙯𝙤™ lighting, place an order, or contact us. It also explains how you can submit privacy requests.

𝙇𝙠𝙚𝘽𝙧𝙞𝙯𝙤™ is owned and operated by Guangzhou Huaipei Trading Co., Ltd. The company is responsible for personal information for which we determine the purposes and means of processing in connection with this website.

1. Information We Collect

Information You Provide

Depending on the services you use, we may collect:

• Contact and delivery information: Your name, email address, phone number, billing address, and shipping address.

• Order information: Lighting products purchased, selected options, quantities, order amounts, payment status, shipping details, and return records.

• Customer account information: If you use account features, your account contact details, login verification information, and related preferences.

• Customer support information: Questions, email correspondence, product photos, videos, and other relevant records you provide.

For questions about fixture compatibility or installation, you may choose to provide room photos, installation location details, or information about existing components. Please include only what is relevant and avoid showing unrelated people, identification documents, or other private information.

Information Generated Through Website Use

Depending on the technologies enabled and your privacy choices, the website may process your IP address, browser type, device information, access times, pages viewed, cart activity, referring pages, and error logs.

Information from Service Partners

To fulfill orders or resolve issues, we may receive payment confirmations, transaction status, tracking updates, delivery records, or risk alerts from payment providers, shipping providers, and our ecommerce platform.

2. How We Use Information

Depending on the service involved, we use relevant information to:

• Create, verify, and process orders.

• Arrange shipping, provide tracking notifications, and assist with delivery issues.

• Answer questions about fixture specifications, accessories, and product selection.

• Handle damaged items, incorrect shipments, missing parts, returns, and refunds.

• Provide customer accounts and necessary website features.

• Identify unusual transactions, troubleshoot technical issues, and maintain website security.

• Retain necessary transaction records, meet legal obligations, and resolve disputes.

• Conduct website analytics, personalization, or marketing communications where we have a basis required by applicable law.

Submitting after-sales photos or installation inquiry materials does not constitute consent for us to publish that content for promotional purposes.

3. Our Basis for Processing Information

Where applicable law requires us to identify a legal basis, we may process information:

• To fulfill an order, provide services, or respond to your requests before a purchase.

• To meet applicable legal obligations.

• With your consent, such as for marketing subscriptions or nonessential cookies where required.

• For legitimate interests, such as maintaining website security, preventing fraud, or improving services, while considering your rights and reasonable expectations.

Where processing relies on consent, you may withdraw that consent. Withdrawal does not affect processing already carried out lawfully before you withdrew it.

4. Payment Information

Payment information is submitted and processed through the payment provider used at checkout. We may receive transaction references, payment status, payment method details, and partially masked payment identifiers needed to fulfill your order.

Please do not send full card numbers, security codes, payment passwords, or one-time verification codes through ordinary email or customer support messages.

Payment providers may also process information for verification, risk management, and their own legal obligations. Please review their privacy notices for details.

5. Who We Disclose Information To

To the extent needed for the relevant purpose, information may be provided to:

• Ecommerce and technology providers: To support store hosting, checkout, order management, website operations, and customer service.

• Payment providers: To process payments, refunds, payment verification, and transaction disputes.

• Fulfillment and shipping partners: To prepare orders, transport and deliver packages, and handle returns.

• Analytics or marketing providers actually enabled on the website: To provide relevant features where permitted by applicable law and consistent with your privacy choices.

• Professional advisers or authorized authorities: Where necessary for legal, accounting, or regulatory matters, or valid legal requests.

If a merger, business transfer, or similar transaction occurs, relevant information may be transferred as part of that transaction, subject to applicable data protection requirements.

6. Shopify Platform Services

Our store uses Shopify’s ecommerce platform. Shopify processes information needed to support store visits, checkout, orders, and other platform features.

If Shopify Network Intelligence or related Enhanced Services are enabled, Shopify may also process data using information about your interactions with our store, other merchants, and Shopify to provide those services. This processing depends on the features enabled, applicable law, and your privacy choices.

For information about how Shopify processes personal information and how to exercise relevant rights directly with Shopify, please visit:

• Shopify Consumer Privacy Policy

• Shopify Privacy Portal

7. Cookies & Similar Technologies

Cookies and similar technologies may be used to maintain your shopping cart, support login and checkout, remember privacy preferences, and maintain website security.

If analytics, personalization, or advertising tools are enabled, they may also use cookies, pixels, or similar technologies. Where applicable law requires prior consent, these nonessential technologies must only be used after consent is obtained.

You can manage relevant choices through the website’s cookie preference controls or your browser settings. Restricting necessary cookies may affect shopping cart, login, or checkout functionality.

If advertising technologies used on the website involve a “sale,” “sharing,” or targeted advertising processing of personal information as defined by applicable law, you may exercise applicable opt-out rights and use the controls provided on the website. We will process Global Privacy Control and other opt-out signals where required by applicable law.

8. Marketing Communications & Your Choices

If you subscribe to marketing emails or otherwise receive them where permitted by applicable law, you can unsubscribe using the link in the email or by contacting customer support.

Unsubscribing from marketing will not stop necessary service messages, such as order confirmations, shipping notifications, refund updates, or responses to your inquiries.

We do not treat completing a purchase as blanket consent to all optional marketing uses.

9. How Long We Retain Information

We determine retention periods based on the purpose of processing, order fulfillment, customer support needs, dispute resolution, and applicable accounting, tax, and other legal requirements.

We also consider the nature and sensitivity of the information and whether the same purpose can be achieved by retaining less information.

When information is no longer needed and there is no basis for continued retention, we will delete, anonymize, or otherwise appropriately dispose of it. Deletion requests may be subject to requirements to retain transaction records or other information by law.

10. International Processing & Information Security

Our business operator is located in China, and our platform and other service partners may operate in different countries or regions. Your information may therefore be processed outside your place of residence.

Where required by applicable law, we will use appropriate data transfer arrangements and safeguards. Transfers involving personal information from the European Economic Area or the United Kingdom will use an applicable lawful transfer mechanism, depending on the circumstances.

We will use reasonable technical and organizational measures appropriate to the nature of the information and processing risks, including necessary access restrictions and account management. Internet transmission and electronic storage cannot be guaranteed to be completely secure, and this policy does not promise zero risk.

11. Your Privacy Rights

Depending on your location, applicable law, and the processing involved, you may have the right to:

• Know whether we process your personal information and request access or a copy.

• Correct inaccurate or incomplete information.

• Request deletion of personal information.

• Request restrictions on processing or object to certain processing.

• Obtain data in a portable format where applicable.

• Withdraw consent or opt out of marketing.

• Opt out of a sale, sharing, or targeted advertising as defined by applicable law.

• Limit certain uses of sensitive personal information where provided by law.

• Appeal a decision about your request or complain to a competent data protection authority.

Please submit requests using the email address listed below and explain the information involved and the action you would like us to take.

For requests that legally require identity verification, we may ask for reasonable and necessary verification information. If an authorized agent submits a request, we may need to verify their authority. We will respond within the time required by applicable law and explain any reasons we cannot fully fulfill a request, along with applicable next steps.

We will not unlawfully discriminate against you for exercising your privacy rights.

12. Children’s Information

Our shopping and transaction services are intended for consumers who are eligible to make purchases. Selling lighting for children’s rooms does not mean the website is directed at collecting children’s personal information.

If you believe a child has provided personal information to us without appropriate authorization, please contact us so we can investigate and take appropriate action.

13. Third-Party Links & Policy Updates

This website may contain links to payment, shipping, or other third-party services. Your direct interactions with those services may also be governed by their respective privacy policies.

We may update this policy to reflect changes in our business, technology, or legal requirements. Updates will be published on this page. Where a change requires additional notice or renewed consent by law, we will take the appropriate steps.

We do not automatically treat your continued browsing as valid consent to every new use of your information.

14. Privacy Questions & Requests

If you have questions about this policy or our handling of personal information, or wish to exercise applicable rights, please contact:

Responsible Company: Guangzhou Huaipei Trading Co., Ltd.
Privacy Contact Email: service@lkebrizo.com
Business Address: Room 201, No. 18 Shadong 7th Lane, Tianhe District, Guangzhou

Please include “Privacy Request” in your email subject line and briefly describe your question or request.